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Booked a flight with Southwest Airlines and later realized your name is misspelled on the ticket? Don’t worry, this is a very common mistake many travelers make while booking flights, especially when rushing through the process. Even a small spelling error can cause issues at the airport since the name on your ticket must match your government issued ID, and mismatches may lead to boarding problems. Thankfully, the airline allows passengers to correct such errors. With the help of the Southwest Airlines name correction policy, you can fix the mistake in time and travel with peace of mind.
However, while making the name correction, you will have to adhere to specific terms and conditions. Also, there are multiple procedures that you can follow for name rectification. With each procedure, there are some steps that should be followed. When changing the name on a flight ticket, passengers might have to pay a name change fee. In this blog, we will discuss about the Southwest Airlines name change policy, procedures, and more so read it till the end.
What Is Southwest Airlines Name Change Policy And How Does It Work?
Southwest Airlines allows passengers to correct name errors on confirmed bookings, but certain conditions apply. Minor corrections, such as fixing spelling mistakes or adjusting a few letters so the name matches your government issued ID, are generally permitted. However, completely changing the passenger’s name or transferring the ticket to someone else is not allowed under the airline’s rules. To avoid complications, it is important to review the policy details before requesting any updates. Understanding these guidelines helps ensure your ticket remains valid and your travel experience stays smooth and stress free.
Essential Terms And Conditions Of Southwest Airlines Name Correction Policy
Southwest Airlines name change policy allows passengers to correct a misspelled name on their booked flight ticket. However, there are some terms and conditions that every passenger will have to adhere to while making the name corrections. We have mentioned these terms and conditions below for your convenience:
- You can request a name change on Southwest Airlines only for the unused portion of the ticket.
- To request a name change, the flight must be operated by Southwest Airlines.
- Name changes are not permitted for codeshare or interline agreement flights.
- Each passenger is allowed only one name change per ticket.
- The Southwest Airlines name change policy does not allow a full name change on the ticket.
- Ticket transfers are strictly prohibited under the Southwest Airlines name change policy.
- If you are changing your name due to marriage or divorce, you must submit supporting documents such as a marriage certificate or divorce decree.
- If a passenger has completed the Southwest Airlines check in process, then they will not be allowed to make name changes.
Different Process To Make A Name Change On Southwest Airlines Flight Ticket
There are different procedures that passengers can follow while changing their misspelled name on a Southwest Airlines flight ticket. However, with each procedure, there are different steps that must be followed. We have mentioned the procedures along with the steps that you can follow according to your convenience.
1- Southwest Airlines Name Change Via The Website
Changing name on Southwest Airlines via the website is one of the most convenient procedures that passengers follow. Adhere to the steps mentioned below to request a name correction on Southwest Airlines via the website:
- On your preferred device, go to the web browser and open the official website of Southwest Airlines.
- Navigate to the “Manage Booking” option on the homepage to start the name correction process.
- You will need to enter your last name and booking reference code to access the booking information.
- After accessing the booking information of Southwest Airlines, select the passenger for whom you want to make the name correction.
- Follow the on screen instructions of Southwest Airlines and change the name of the passenger.
- After editing, make sure to recheck the name as Southwest Airlines only permits one time correction in their ticket.
- You may have to submit a government approved picture IDs to support the name change request. If you are doing a name change due to marriage or divorce, then you will need to submit a marriage certificate or divorce decree.
- After completing the whole name change process, pay the applicable Southwest Airlines name change fee to complete the process.
- Southwest Airlines will send you a confirmation email on your registered email address.
2- Southwest Airlines Name Correction On Call
If a passenger is not comfortable with the online procedure, then they can call the official customer service helpline number. They will get direct assistance from the airline customer support representative by dialing 1-800-435-9792. Sometimes, due to high traffic, there could be a waiting time while getting connected. In this case, passengers can dial +1-800-506-7805 to talk with a consolidation desk.
However, there are some steps that they will need to take after dialing the number:
- Follow the IVR instructions and select the option to speak with a customer support executive at Southwest Airlines.
- After getting connected, explain the spelling error in your name and request the executive to correct it on your behalf.
- Provide the required details, such as your last name and booking confirmation code, to the customer service representative.
- Submit valid government-issued identification, such as a passport or driving license, to verify your identity.
- Pay the applicable Southwest Airlines name change fee, if required, to complete the correction process.
- After paying for the Southwest Airlines name change procedure, you will receive a confirmation email at your registered email address.
Wrapping Up!
Changing the name on a Southwest Airlines flight ticket is an easy and swift process. In many cases, passengers will have to submit some legal documents to rectify their names. However, passengers can follow the above mentioned guidelines to correct the misspelled name. To get more precise information on name change or other services, like Southwest vacations cancellation policy, passengers can contact the customer support.